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Privacy Policy and Cookies

New Forest Film Festival is committed to protecting and respecting your privacy. For the purpose of the 2018 General Data Protection Regulation, the data controller is New Forest District Council, Appletree Court, Beaulieu Road, Lyndhurst, SO43 7PA. You can contact the Councils Data Protection Officer at data.controller@nfdc.gov.uk

When you contact New Forest Film Festival we will ask you for certain personal information in order to be able to assist with your enquiry. Some of this information will need to be recorded and stored on our systems. This Privacy Notice aim to explain:

  1. The different kinds of personal data we process
  2. How we use your data
  3. How we store your data
  4. Why we process your data
  5. When and why we share your information
  6. What are the legal grounds for processing your information

1) What kind of personal data do we process

When you contact New Forest Film Festival we will collect certain personal information from you, for example: your name, phone number and your email address.

The type of information we collect will depend on the nature of your enquiry.

We WILL NOT share your information with any external party for marketing or promotional purposes.

Information we may collect from you whilst you are using our web services – When someone visits this site we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We may have access to geolocation data as indicated by your IP address. We collect and process IP addresses of all devices where some of our services are made available on such as our live chat. Collecting and processing your geo-location data refers to mobile devices as well as computers.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. They help us to improve our site and to deliver a better and more personalised service. To find out more about cookies visit; https://filmnewforest.com/cookies-policy/

2) How we use your data

We use your information in a variety of ways:

  • Respond to enquiries
  • Communicate with you via email if you have signed up to our mailing list

 3) How we store your data

All information you provide to us is stored on our secure servers.

The website uses Secure Sockets Layer (SSL) certificates on the website that encrypts the transmission data. While we use strong encryption, both when your information is moving to or from our web services and also whilst your information is held by us, unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We take every precaution to ensure data is safe and secure however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

Email newsletters – updating subscribers regarding the New Forest Film Festival, the Film:New Forest project – this will include new locations, completed filming projects and upcoming events. Should you wish at any time to unsubscribe you can do so by following the instructions within any electronic communication which will automatically unsubscribe you.  In addition you may reply by email requesting that your email address be unsubscribed whereby a member of the team will confirm within 30 days your request being received.

New Forest Film Festival also maintain a list of people who have expressed an interest in receiving updates about the project – this is an opt-in only service the information below will assist you in understanding if you opt in what communications we send and how to unsubscribe.

4) Why we process your data

We need to process your data in order to provide you with the services that you are requesting. Examples of this may include

  • If you have contacted us and require us to reply to you, your information is needed to enable us to make contact with you

5) When and why we share your information

Sometimes, in order to process your enquiry we need to share the information that you give us with other external ‘partner’ organisations (for example event hosts). Some examples of how and why we share your data are:

Event Organisers
If you have a specific enquiry regarding an event we will share the
details with the event organiser.

Purple Dog
As website developer and host, Purple Dog will have access to the information entered onto the website and associated analytics data

6) What are the legal grounds for processing your information

  1. Where it is in the public interest to do so
  2. In order to comply with a legal obligation
  3. Where it is in the legitimate interest of NFDC to do so
  4. With your consent or explicit consent. If you wish to withdraw this consent, you can do so by contacting us at the address above or on: filming@nfdc.gov.uk

We work hard to ensure that we only gather information that we need to process your enquiry and deliver the services that you are entitled to in the best way possible. However, if you have any concerns relating to this or your Privacy in general, please speak to (or contact) us (filming@nfdc.gov.uk ) or email our Data Protection Officer on data.controller@nfdc.gov.uk .

More Information

For further general information plus information on access, portability, erasure, correction, restriction, objection and notification see New Forest District Councils ‘Information Rights Policy’; ask at one of the council offices for a hard copy or it is available electronically at newforest.gov.uk.

Information Commissioner – https://ico.org.uk/
Telephone helpline – 0303 123 1113
Email – casework@ico.org.uk

Last updated 04 May 2019.